PrimU InfoTech (PTY) Ltd

Reg: 2017/50723/06

User Generated Content Policy

Please read this User Generated Content(“UGC”)Policy(“the Policy”)carefully before You submit UGC to the Prim-U (“We” or “Us”)Website“the Website”) the Prim-U App“the Platform”)or , as this policy and our Website & the Platform Terms of Use and Terms of Service will apply to Your use of the Website and the Platform and the UGC You submit. We recommend that You print a copy of this Policy for future reference. By using theWebsite or the Platform and submitting UGCon same, You confirm that You accept this Policy, our Privacy Policy and the Terms of Use and the Terms of Service, and that You agree to comply with them. If You do not agree to these terms and policies, You must not use theWebsites or the Platform or submit UGC on same. Capitalised but undefined words in this Policy shall have the meanings ascribed to them in our Terms of Use and the Terms of Service

What is you UGC

What is your ugcAll content submitted on theWebsites or the Platformby You (or on Your behalf) via Your User account (or other social media account, if applicable), including without limitation, Your name, telephone number, cell phone number, email address and all othernames, usernames, pseudonyms, text, likenesses, graphics, logos, marks, images, photographs, code, and all other information and material shall be called Your “UGC” for short.

Posting ugc

Any UGC posted by You or on Your behalf will be attributed to the username You provide or the username of the social media account You log in with but We will not publish Your email address on the Website or Platform.

Please use caution and common sense when submitting UGC to the Websites or Platform.

Please note that We do not moderate UGC however, from time to time publication ofYour UGC maybe at Our sole discretion and We reserve the right to make additions or deletions to Your UGC prior to publication, after publication or to refuse publication.

Please note, any UGC You submit to our Websites or Platform will be considered non-confidential and non-proprietary.

We reserve the right to refuse to publish any UGC (or remove without notice any previously published UGC) You submit if it does not adhere to this Policy. We shall not be liable to You for any loss or damages whatsoever arising from our decision to refuse to publish (or to remove previously publishe


We also reserve the right to close Your Account and/or ban You from being able to post UGC to the Website or Platform, if in our sole opinion, You persistently and/or seriously breach the terms of this Policy

Views and opinions expressed in UGC submitted by Users or other members of the public are those of the individual submitting the UGC, not Ours and We accept no responsibility for the content of any UGC. If You find any UGC on the Website or Platform to be in any way offensive, obscene, defamatory, racist, harmful, inaccurate, unlawful, illegal or deceptive in any way, please notify Us by emailing Us at


You hereby grant to PRIMU INFOTECH Pty Ltd and any of our group companies and affiliates a non-exclusive, perpetual, irrevocable, transferable, royalty-free licence (including full rights to sub-license) to use, reproduce and publish Your UGC (including, without limitation, the right to adapt, alter, amend or change Your UGC) in any media or format (whether known now or invented in the future) throughout the world without restriction.

You warrant, represent and undertake to Us that all UGC You submit is Your own work or that You have obtained all necessary rights and permissions of the relevant owner of the work and that You have all relevant rights in Your UGC to enable You to grant the rights and permissions.

Where Your UGC contains images of people or names or identifies individuals, You warrant, represent and undertake to Us as follows:

  • that all featured or identified individuals that are over the age of 18 have expressly consented to their appearance in the UGC and to You submitting the UGC to the Websites or Platform; and where featured or identified individuals are under the age of 18, that You either: are the parent or legal guardian or such featured or identified individuals, or have obtained the express consent from a parent or legal guardian of such featured or identified individuals to their appearance in the UGC and to You submitting the UGC to the Websites or Platform;
  • You hereby unconditionally and irrevocably waive and agree not to assert (or procure the same from any third party where applicable) any and all moral rights and any other similar rights and all right of publicity and privacy in any country in the world in connection with Your UGC, to the maximum extent permissible by law


Each time You submit UGC to the Websites or Platform, You warrant, represent and undertake to Us that Your UGC (including its use, publication and/or exploitation by Us) does not:

  • infringe the copyrights or database rights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any other person or entity; and/or contain any material which is defamatory of any person; and/or contain misleading or deceptive statements or omissions or misrepresentation as to Your identity (for example, by impersonating another person) or Your affiliation with any person or entity; and/or breach any legal or fiduciary duty owed to a third party, such as a contractual duty or a duty of confidence; and/or advocate, promote, or assist discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; and/or contain any Confidential and Legally Privileged Page 3 of 3 malicious code, such as viruses, worms, Trojan horses or other potentially harmful programmes, codes or material; and/or violate any other applicable law, statute, ordinance, rule or regulation, (together, or individually the “Legal Standards”).

If Your UGC contains any material that is not owned by or licensed to You and/or which is subject to third party rights, You are responsible for obtaining, prior to submission of Your UGC, all releases, consents and/or licenses necessary to permit use and exploitation of Your UGC by Us without additional compensation


Each time You submit UGC to the Websites or Platform, You warrant, represent and undertake to Us that Your UGC: is accurate, where it states facts; and/or represents Your genuinely held opinion, where it states opinions (for example, in product or services reviews); and/or does not contain any material which: is obscene, hateful, inflammatory, offensive or in any other way falls below commonly accepted standards of taste and decency in South Africa; and/or is reasonably likely to harass, upset, embarrass or alarm a person (including, by way of example only, so called “trolling” or cyber-bullying); and/or is threatening, abusive or invades another's privacy, or causes annoyance, inconvenience or anxiety; and/or is sexually explicit; and/or advocates, promotes, assists or depicts violence; and/or advocates, promotes or assists any illegal activity or unlawful act or omission; and/or could be deemed to be unsolicited or unauthorised advertising, promotional material, junk mail, or spam (including without limitation chain letters, pyramid schemes or other forms of solicitation or advertisements, commercial or otherwise); and/or gives the impression that it emanates from Prim-U or is endorsed or connected with Us, if this is not the case, (together, or individually the “Community Guidelines”)


We reserve the right:

  • to pass on any UGC that concerns Us to the relevant authorities;
  • to disclose Your identity to any third party (or their professional advisor) who claims that any of Your UGC constitutes a violation of their constitutional rights, intellectual property rights, or of their right to privacy.


We may change this Policy from time to time, in which case an up to date version will be available via the Website and Platform. We will not separately notify You of any change to this Policy. You should check this Policy regularly to ensure that You are aware of any changes We may make. You will be deemed to have accepted any changes to this Policy and to have agreed to comply with this Policy that is current at the relevant time each time You submit UGC to the Websites or Platform.

This Privacy Policy was last updated on 15 November 2021.